Privacy Policy

Introduction

Net Aggregation Technologies (U) Limited ("NAT," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

• Name, email address, and contact information
• Company name and job title
• Phone number and mailing address
• Technical specifications and requirements for our services
• Payment and billing information

Derivative Data

• Information our servers automatically collect when you access our website
• IP address, browser type, and operating system
• Access times and pages visited
• Geographic location data

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our services to:

• Provide, maintain, and improve our IT services and solutions
• Process transactions and send related information
• Send administrative information such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage and trends to improve user experience
• Send you technical notices, updates, and marketing communications
• Comply with legal obligations and protect our rights

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data
• The right to rectification – You have the right to request correction of inaccurate information
• The right to erasure – You have the right to request deletion of your data under certain conditions
• The right to restrict processing – You have the right to request restriction of processing under certain conditions
• The right to data portability – You have the right to request transfer of your data to another organization

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Uganda. We will ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Third-Party Websites

Our website may contain links to third-party websites and services that are not owned or controlled by NAT. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.